Store Policies

DISCOUNT PET SUPPLIES STORE WILL TRY TO DO ITS BEST TO MAKE YOUR PURCHASE A POSITIVE EXPERIENCE.IF YOU SHOULD ENCOUNTER ANY PROBLEMS WITH YOUR ORDER OUR CUSTOMER SERVICE DEPARTMENT WILL IMMEDIATELY TAKE ACTION TO GET IT RESOLVED.

DISCOUNT PET SUPPLIES STORE RETURN POLICY IS AS FOLLOWS:

ANY PRODUCT MAY BE RETURNED FOR 30 DAYS FROM DATE OF PURCHASE.THE PRODUCT MUST BE IN ORIGINAL NEW CONDITION WITHOUT ANY SIGNS OF WEAR.ALL SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER.PLEASE CONTACT DISCOUNT PET SUPPLIES STORE CUSTOMER SERVICE FOR AUTHORIZATION BEFORE SENDING A RETURN.ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE ON CASH REFUNDS OR A 10% RESTOCKING FEE FOR STORE CREDIT.THESE FEES COVER OUR ORDER PROCESSING COST.PLEASE SHIP PACKAGE BACK IN A SAFE MANOR.GETTING THE PACKAGE BACK TO DISCOUNT PET SUPPLIES STORE IS THE CUSTOMER'S RESPONSIBILITY.

ALL RETURNS MUST BE MAILED TO:

DISCOUNT PET SUPPLIES STORE

1117 PINE SAP COURT

ORLANDO, FL. 32825

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